Return Policy

Our aim is to not only be number 1 at bringing you the best Irish products we also want to be the best at doing it, thats why we want you to be amazed by our customer service.  But if you unhappy in the slightest way we want know about it. If you have an issue with your delivery, or want to return a product or report a damaged product please call 07928 206464 or email us at admin@soulbia.com

14-Day Guarantee
If you decide you don't want any item in your order you can return it to us within 14 days in the condition in which it arrived and we will issue you a full refund for the item. (Please note that you will be responsible for the cost of returning the item if it is not faulty).

This does not affect your statutory rights.

Damaged Products
Whilst we try very hard to deliver your items to you in perfect condition if you do receive any that are damaged or faulty then we will issue a replacement product free of charge with pleasure, there is no way you should miss out on any of our products and we wouldn't have it if you did.

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