Our delivery partners are DPD
All orders will be dispatched within 5 working days, and delivered according to couriers guidelines:
N. Ireland - Next Day
Rep. of Ireland - Next Day
UK Mainland - 48 Hrs
UK Offshore - 2 - 5 Days
All orders must be signed for, we would encourage all our customers to ensure that they receive delivery to an address the will be occupied during the day.
N. Ireland - £4
Rep. of Ireland - £4
UK Mainland - £8
UK Offshore (Channel Islands, Isle of Man, Scilly Islands, Scottish Highlands & Islands) - £24
Disclaimer: We cannot be held liable for any delays in delivery. You are paying for an expedited/premium DPD service as they are the only courier in the UK that will handle Chilled/Fresh/Frozen goods. Our couriers will NOT return parcels to depot or attempt redelivery. We pack items that require chilling with special frozen gel pads that can keep products chilled at less than 8 degrees for over 72 hours. You accept that we endeavour to send parcels with chilled items as fast as possible, but that you have a responsibility to provide an accurate address for delivery and to be available, or to arrange to have someone available to take the parcel in for you and place chilled items in a refrigerator.
Our couriers are authorised to leave chilled packages even if no one is there to accept delivery. We highly recommend that you ensure someone will be there to accept delivery. Our courier will leave this in as 'safe' a place as possible, but if you live in flats or any house that does not have a secluded place for the parcel to be left, you accept that it will be left at your front door in plain view of passers-by. We accept no responsibility for parcels which go missing or in the case that there is no one available to accept the delivery.
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